Customer Testimonials

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DealerRater Feb 27, 2024

Chris Capps explained everything in great detail and made my car buying experience exceptionally great!

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DealerRater Feb 26, 2024

Thank you Chris Capps and the team at Hendrick CDJR in Hoover! I own several trucks for work and it is always a tough process to find a dealership that accommodates my needs. I spoke with Chris and explained that I would be needing a truck in a few weeks and he worked with me to assist in my preparations. He didn't pressure me and was very patient and understanding of my situation. Thank you Chris. I will be buying from you every time!

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DealerRater Feb 26, 2024

Excellent customer service! I have been to several dealerships and I always hated the experience. I had anxiety over buying a new car. I went to Hendrick and the whole team was excellent. From the time I walked in, until I left, everyone treated me with respect and courtesy. I spoke with Chris Capps about buying a new car and he talked me through the whole process. Thank you Hendrick for a great experience!

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DealerRater Feb 24, 2024

Robert Hooks And Freddie J went above and beyond for us and got us a great deal on our Vehicle and I am very happy with our purchase definitely coming back to see them

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DealerRater Feb 24, 2024

FREDDIE J AND ROBERT HOOKS WERE FANTASTIC AND GOT US A GREAT DEAL ON OUR VEHICLE I AM VERY HAPPY WITH MY PURCHASE EVERYONE NEEDS TO COME SEE THEM THEY WILL GO ABOVE AND BEYOND FOR YOU

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DealerRater Feb 24, 2024

Desmond and Corey were very helpful in the buying process for first time buyers. Would recommend.

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DealerRater Feb 24, 2024

Professional setting, very helpful people and salesmen, the process to transfer the vehicle was very easy.

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DealerRater Feb 24, 2024

Josh went the extra mile in the sale process of purchasing a car for my daughter, and I would recommend him to family and friends.

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DealerRater Feb 23, 2024

Thank you for my 2021 jeep gladiator Willis, it’s a great running truck, I like how it’s Manuel especially the doors

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DealerRater Feb 23, 2024

My husband and I purchased a new 2023 Ram Bighorn truck. The experience was pleasant. Our client advisor DeAndre Whisnant did a great job!! He listened to what we wanted and did not pressure us in any way which was a relief after visiting another dealership where we constantly pressured into doing what we did not want to do. DeAndre was knowledgeable and quite helpful and accommodating. Even after we decided which truck to buy and were handed off to the finance manager, the process went smoothly with no pressure. Options to buy additional warranty were presented and when we declined, ...

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DealerRater Feb 22, 2024

Ben was a great help when it came to getting me my dream car! He was very nice & made the whole process super easy! He answered any questions I had with a spectacular attitude. Definitely made getting my dream car even better!

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DealerRater Feb 22, 2024

Very accommodating. Friendly atmosphere. Beautiful sales area and refreshments. Very helpful with different options offered.

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DealerRater Feb 22, 2024

Freddie J was Great to work with and got me in my Dream Car the Hellcat Widebody and I wasn't even buying today my experience was great I'm definitely coming back to Hendrick to see my boy

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DealerRater Feb 21, 2024

Duncan was very helpful and answered all questions immediately. Very friendly to deal with. Glad we worked with Duncan to get the deal done

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DealerRater Feb 21, 2024

Duncan was very helpful and went out of his way to make the experience of purchasing my new truck.

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DealerRater Feb 20, 2024

Thanks Cordell for helping me out on getting me and my husband 2 vehicles you did an amazing job on this whole process I truly enjoyed this whole buying experience what an amazing salesperson thanks so much again!!!

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DealerRater Feb 20, 2024

Thanks Cordell for getting me into this Ram Rebel it’s a great truck and I appreciate you helping me and my wife get my grand daughter a new Malibu as well!

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DealerRater Feb 20, 2024

Very nice and great service. Offers a courtesy ride. Good communication and were faster than promised.

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DealerRater Feb 18, 2024

Great experience Josh was knowledgeable about Jeep and financing. Very happy with purchase. Would buy here again.

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DealerRater Feb 17, 2024

Hendrick service department is always fantastic! Chris is so helpful and goes above and beyond to help!

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DealerRater Feb 17, 2024

Chris Sloan has been amazing to work with over the last 3/4 years. Fast and efficient when bringing our vehicle in for service. Always communicates clearly and quick to answer any questions. Made us aware of the oil change package, which is the best bang for your buck. Thanks Chris!

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DealerRater Feb 17, 2024

See Robert Hooks Great customer service!! Can do attitude and will find a way to get you riding today!!

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DealerRater Feb 17, 2024

Freddie was great to work with and gave me all the information to make a well informed buying decision and I got me a great vehicle y’all go see him

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DealerRater Feb 15, 2024

Holly F is INCREDIBLE. Honestly, she’s the only reason we bought from here. The dealership is beautiful, incredible selection of vehicles, and salesmen who seem to genuinely care.

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DealerRater Feb 15, 2024

Thanks Cordell so much for helping me out on getting me into this new grand Cherokee I really appreciate you so much again Cordell for everything!!

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DealerRater Feb 15, 2024

Duncan made the whole process super easy and smooth. Will definitely be coming back to see him next time!

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DealerRater Feb 15, 2024

Cedric was great, located the perfect vehicle, brought it in and made everything easy. Our finance manager, Corey, was very transparent and thorough. We will be back again!!

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DealerRater Feb 15, 2024

Great service Cordell and I really happy about my purchase y’all need to go see him

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DealerRater Feb 14, 2024

Best buying experience ever! Dylan and Ben were the best! Excellent customer service! The Hendrick Experience can’t be beat! Thanks guys loving the new Durango! See you next time for sure!

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DealerRater Feb 12, 2024

Freddie J was great to work with and was a quick and stress free process and I’m definitely coming back y’all go See Freddie J

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DealerRater Feb 12, 2024

My wife, and I had a great experience with Matthew. Hands down the best car buying experience of my 46 years.

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DealerRater Feb 12, 2024

It was a great experience. Matt Blaes was the best. We left with the car of our dreams.

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DealerRater Feb 10, 2024

Freddie J and Robert Hooks did a great job, no b/s and delivered what I asked for. best car buying experience I have ever had very Easy and The Quickest Process Ever They are the Bomb .com

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DealerRater Feb 10, 2024

Thanks Cordell for helping me on this journey of getting me into this new bmw I love it so much thanks so much again!! Great salesman

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DealerRater Feb 10, 2024

Thanks Cordell for looking out on getting us in the new charger from Hendrick CDJR!!

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DealerRater Feb 9, 2024

Dealership was excellent in my car buying experience! Ask for Dylan he did an outstanding job..

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DealerRater Feb 9, 2024

Matt Blaes was approachable, personable, and knowledgeable. He patiently worked with us and guided me through my first car buying experience, giving advice and recommendations without ever coming off as pushy. He values relationships and you can tell. He and hendrick have my business for life

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DealerRater Feb 9, 2024

Freddie was great to work with and gave me all the information to make a well informed buying decision I really appreciate the services

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DealerRater Feb 9, 2024

Matthew and Chris made our car buying experience very easy, will definitely come back again. Thank you!

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DealerRater Feb 7, 2024

DeAndre was excellent and great to work with. Very professional and made me feel welcome.

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DealerRater Feb 6, 2024

Cordell was very knowledgeable and professional. He is the perfect sales person. Thanks so much

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DealerRater Feb 6, 2024

He did an awesome job and he was very personable. I would definitely recommend him to friends and family.

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DealerRater Feb 6, 2024

Best dealership experience by far. Josh A. was great and got me everything I asked for. He was patient and made sure I was fully satisfied with my purchase! Thanks so much Josh!

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DealerRater Feb 5, 2024

Had a great experience with Duncan at the dealership. he took excellent care of me abd made the whole process quick and easy

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DealerRater Feb 4, 2024

I was very pleased with my experience from start to finish. The new facilities are nice and all the employees I dealt with were polite, professional and listened very well. Chris greeted me when I first arrived and very quickly connected me with DeAndre. Though I didn't purchase a vehicle, DeAndre was very helpful, and extremely knowledgeable about the Ram trucks. He was also patient and most importantly, followed through on his commitments. I would highly recommend DeAndre for your automotive needs at the Hendrick dealership.

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DealerRater Feb 3, 2024

Staff was helpful courteous and attentive to my needs, especially the salesman that assisted me, Diandrae.

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DealerRater Feb 2, 2024

Great sale experience! Duncan Strawbridge was great! Highly recommend! Jeeps are awesome. Must go to Hendricks!

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DealerRater Feb 1, 2024

Buying a car at Hendrick Chrysler Dodge Jeep Ram in Hoover, AL, was a great experience. I was kindly greeted at the door. The salespeople weren’t too aggressive and were very accessible. I personally worked with Matthew Baels. He was very personable and a pleasure to work with!

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DealerRater Feb 1, 2024

Cedric did a great job helping get my son get in his dream truck!! Highly recommend!

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DealerRater Feb 1, 2024

When searching for a new car I was over but Christian was very patient and helpful.

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DealerRater Feb 1, 2024

Working with Christian was great and he was very knowledgeable about the ram trucks we were looking at.

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DealerRater Feb 1, 2024

Cedric was phenomenal and helped me purchase a truck! Thank you guys so much! Will be back

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DealerRater Feb 1, 2024

Christian Goecke was fantastic in helping me find my new car!! I am so happy with my purchase, and Christian helped me find the exact vehicle I needed!

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DealerRater Feb 1, 2024

Come see Robert Hooks at Hendrick Chrysler Dodge Jeep and Ram! He will take care of your vehicle needs.

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DealerRater Feb 1, 2024

Had a great time with Christian would recommend him to anyone in the market for a vehicle

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DealerRater Jan 31, 2024

So glad to see the new building is complete and service has been moved inside. Love the service department here!

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DealerRater Jan 31, 2024

Love the service department. Everyone is always super nice and attentive. Will definitely be back!

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DealerRater Jan 30, 2024

Alan communicated with me the entire time my car was in service. there was never a time that I didn't know what was going on. Thank you for all you do

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DealerRater Jan 30, 2024

You should all go check out the new building. All i can say is WOW . Thank you to Alan and the service department for taking care of our SUV

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DealerRater Jan 30, 2024

highly recommend, this service department. They are over the top, the new area looks awesome!! Alan was our service advisor and is always so helpful.

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DealerRater Jan 30, 2024

This service department was amazing. Everyone was so nice escpecially Alan Caldwell, He went over and beyond with helping us

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DealerRater Jan 30, 2024

Alan, thank you for your help on getting my tire fixed in such a hurry. These guys are amazing. highly recommend 10/10!!!

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DealerRater Jan 30, 2024

thank you alan for getting our daughter back on the road in such a timely manner.

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DealerRater Jan 30, 2024

Alan Caldwell was a pleasure to work with. He was helpful in letting me know what services were available for my vehicle.

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DealerRater Jan 30, 2024

ALAN CALDWELL WAS SO NICE AND HELPFUL. HE KEPT ME IN THE LOOP AND HAD MY VEHICLE FIXED IN NO TIME

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DealerRater Jan 30, 2024

I’m extremely happy with my purchase from Hendrick! And I want to thank Cedric for being able to give me the proper advice!

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DealerRater Jan 30, 2024

I had the most amazing car purchasing experience working with Cedric!! Make sure to ask for Cedric when you arrive

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DealerRater Jan 30, 2024

Cedric was able to help me purchase a Wagoneer that I’ve been looking at for a couple of months

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DealerRater Jan 28, 2024

Freddie Jordan was so friendly and nice during the sale on our new Mercedes!! I am very happy with our purchase

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DealerRater Jan 28, 2024

Freddie J was great to work with and got me into My Mercedes I am very happy with my purchase everybody y’all need to come see him

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DealerRater Jan 27, 2024

Chris Sloan provided clear communication with my car’s service. Excellent experience overall and done in a timely manner. 👍🏽

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DealerRater Jan 26, 2024

Cedric and ken did a good job helping me and my friends purchase a Dodge Challenger

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DealerRater Jan 26, 2024

Excellent service they all did a great job helping us I really recommend this dealership.

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DealerRater Jan 26, 2024

They did a excellent and marvelous helping us purchase our first car I really recommend this dealership who is looking to buy there first car.

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DealerRater Jan 26, 2024

Great service and very helpful! I called about a new truck for my son, and was not sure if we would be able to make it happen. I talked with Chris and he answered all my questions and explained the buying process from beginning to end. He was very patient and answered all my questions. I really appreciate how much he talked to me and didnt make me feel dumb for asking so many questions! All around great experience! Thank you Hendrick and Chris!

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DealerRater Jan 25, 2024

Freddie J was great to work with me even though it wasn’t a truck that I wanted He got me into another vehicle and got the note right were I wanted to be I am very happy with my purchase he will go over and beyond for you y’all go see him

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DealerRater Jan 25, 2024

Great service great people always willing to help and they are extremely professional. I would recommend Mike

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DealerRater Jan 24, 2024

Kind, no pressure, awesome buying experience!! Will certainly return in the future should another vehicle be needed. Salesperson, Christian, was amazing, patient, and kind throughout the process. I was treated with respect and hospitality.

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DealerRater Jan 24, 2024

Chris is a wealth of knowledge and always knows the right solution for my vehicles needs. He is a North Star to me when visiting Hendricks and appreciate his continued 5-star service, each and every time. Chris’ team that works along side him also have been outstanding when he isn’t present and continues to show how Hendricks has a to quality service and support.

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DealerRater Jan 22, 2024

Dell was amazing! He was so patient and informative! He and the team made this experience very smooth and easy!!

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DealerRater Jan 21, 2024

Proud to be a customer ! Never left unhappy, always feel like family when entering ! Awesome

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DealerRater Jan 20, 2024

Desmond Gray was a great help with us purchasing our 2nd Challenger. Highly recommend him

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DealerRater Jan 20, 2024

Found the right car at the right dealership! Desmond our sales rep was top notch and took great care of us. Thanks Desmond Gray!

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DealerRater Jan 19, 2024

Amazing dealership! Robert Hooks was courteous and patient in helping me find my new vehicle! Thank you!

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DealerRater Jan 19, 2024

Joshua Anderson and the rest of the Sales Team at Hendrick Chrysler Dodge Jeep Ram Hoover were great. The staff was friendly and they worked with me to ensure that I was able to get the vehicle that I wanted. I would highly recommend stopping by there and letting them help you find your next vehicle.

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DealerRater Jan 19, 2024

They were professional and helped us get into a vehicle meant just for us. We are satisfied with our purchase.

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DealerRater Jan 19, 2024

Friendly Professional Easy to work with. Service has always been done properly. Everything well explained and laid out.

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DealerRater Jan 17, 2024

Salesman was very courteous and professional. Answered all our questions and explained everything very well

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DealerRater Jan 17, 2024

Ben Schmotz was extremely helpful and friendly and made our experience easy. The others who worked with us listened to what we needed and worked hard to make that happen. It made our car buying seamless and easy. We will come back and use them for our next purchase.

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DealerRater Jan 17, 2024

Adam and Duncan made the buying process easy with no hassle! I really appreciate everything they did! 10/10 will be back for our next vehicle purchase!

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DealerRater Jan 15, 2024

Spoke with Chris about buying a new jeep for my son when he turns 16. Chris was very helpful and informative. I would recommend him to anyone looking for help making a decision, especially for a teenager!

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DealerRater Jan 15, 2024

Matthew helped me find a truck that suited my needs. I was impressed by the fast service. I will be back to utilize Hendrick‘s service department.

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DealerRater Jan 14, 2024

I really like this company Courtney was really sweet and took time to help me with things and she was also patient. Everyone there is really helpful I would recommend anyone if they asked.

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DealerRater Jan 13, 2024

Great service took care of all the details. Very high level of professionalism and they were helpful and answered all my questions

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DealerRater Jan 12, 2024

Matthew helped me find the right truck for me in a timely manner. I would recommend Hendricks!

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DealerRater Jan 11, 2024

We enjoyed working with Ken Jenkins who was our sales rep. He was nice and helpful

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DealerRater Jan 11, 2024

I had an outstanding experience at the dealership. My dealer Dylan went above and beyond to ensure I got exactly the truck I wanted. Not only did he make the process smooth and effortless, but he also ensured I was completely taken care of. I can't recommend him enough for their exceptional customer service and dedication. If you're in the market for a vehicle, this is the place to go!

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DealerRater Jan 11, 2024

Everyone was very professional and courteous! Would definitely recommend them to those who are looking to purchase a vehicle!

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DealerRater Jan 11, 2024

I wish it would not take a long time for service. I wait an hr and more for a scheduled routine maintenance every time i come to get my car scheduled even when I had an appointment. Please cut down on wait time for your guests. It’s really frustrating.

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DealerRater Jan 9, 2024

Emily is a perfect employee! she certainly knows what she’s talking about and she’s very kind!

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