Customer Testimonials

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DealerRater Jul 24, 2021

Corey Scott was great he helped me get out of my old vehicle and into a newer SUV. If you need a car go see Corey Scott!

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DealerRater Jul 24, 2021

From the moment I entered the dealership, the employees made sure that I was helped. Desmond Gray worked very hard to meet the requests that was asked of him. I did not feel pressed at any point. Great experience

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DealerRater Jul 24, 2021

Matthew was incredible working with me to get the deal I wanted and the payment that I needed. Absolutely awesome experience from start to finish and very quick for a vehicle purchase as well.

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DealerRater Jul 23, 2021

Top notch service! I would recommend! Friendly staff makes sure that all is taken care of! They go above and beyond, and I am happy about how it turned out! Thanks again!

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DealerRater Jul 23, 2021

Corey Scott helped us get a charger scat pack and it’s the color we wanted. If you need a car come and see Corey Scott.

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DealerRater Jul 23, 2021

Corey Scott was great and he helped me get the car I always wanted. This was my second time buying from Corey and it was super easy.

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DealerRater Jul 19, 2021

TJ was amazing he was very knowledgeable and made me feel very comfortable with my decision to become a Hendrix driver. He’s a Great sales representative

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DealerRater Jul 19, 2021

Great customer service, Deandre was really helpful! He did a great job with helping me find what i wanted! 5/5 Would recommend to friends

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DealerRater Jul 19, 2021

Christopher Sloan in the service department is awesome! He got me in and out under 30 minutes. Chris was helpful, professional and kind. Great experience

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DealerRater Jul 18, 2021

Robert was a pleasure to work. I was concerned about spending an extensive amount of time on the car purchasing process. He made the process quick and easy.

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DealerRater Jul 16, 2021

Dealership does great work, staff very courteous, and they keep one updated on progress. This is the second time I have used them, and on both occasions they did great work.

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DealerRater Jul 14, 2021

Chris Sloan was the service advisor. Check-in was efficient. Work was done as explained. Charges were explained in advance. Chris has helped me for years.

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DealerRater Jul 14, 2021

Romero was absolutely fantastic. He helped get my husband and I in our brand new Jeep Cherokee L. We couldn’t have asked for a better salesman for this process.

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DealerRater Jul 11, 2021

The Hendrick dealership I purchased my car from was very quick and professional. My guy DeAndre stuck with me for 3 months to help me find the perfect car! He will take care of you 100%!

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DealerRater Jul 10, 2021

Timothy has been a great adviser and seems like a great person to be around. Would recommend this guy to anybody who’s looking to buy a new car.

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DealerRater Jul 9, 2021

Chris, service tech, was most helpful and courteous listening to me explaining the issue with my vehicle. Then, he went the extra mile getting my vehicle in the shop and fixing it.

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DealerRater Jul 9, 2021

Great dealership with great service. No pressure to purchase. Carlos just answered my questions and didn’t put pressure to purchase. Overall best experience buying a car.

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DealerRater Jul 8, 2021

Low stress transaction. James and Hendrick worked with me on making a fair purchase. I would recommend working with them to others looking for a vehicle.

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DealerRater Jul 6, 2021

Matthew Bryan was very patient and kind, definitely reccomend him when buying a car.

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DealerRater Jul 6, 2021

Great customer service. Matthew Bryan is an all star salesman. Highly recommended. All staff were professional and friendly. Will definitely be back for future purchases.

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DealerRater Jul 6, 2021

Helped us get as close to our price as they could.

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DealerRater Jul 6, 2021

Chris was amazing and offered great customer service. He went about news beyond to take of my vehicle needs and get me in and out quickly

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DealerRater Jul 3, 2021

Great customer service, amazing experience and high quality vehicles. Desmond helped and handled everything we needed with care and compassion.

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DealerRater Jul 3, 2021

Desmond was amazing and answered all my text and calls in immediate fashion. Great customer service even know vehicle production is slow right now. Than you!

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DealerRater Jul 3, 2021

Currently in the process of searching for a new Wrangler. Carlos Brown has been awesome. Extremely knowledgeable and informative. Most importantly, he has been honest and professional throughout this process. I will be buying very soon because of him! - Ludwig

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DealerRater Jul 3, 2021

This is my second time to buy a Jeep here. Desmond was great to deal with. This was an easy transaction in the management was easy to negotiate with.

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DealerRater Jul 2, 2021

Romero was super friendly and welcoming to the dealership. He was able to work with my family to get us the best possible deal with everything that we wanted when purchasing our new vehicle. The buying process was fast, not pushy, and very relaxed. From the test drive to final stroking of pens on contracts took about an hour and a half. I’ll be coming back in a few years to buy my son’s first car from here.

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DealerRater Jul 2, 2021

My salesman Romero was very knowledgeable about the car I was interested in, very professional. I would definitely refer my family/friends.

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DealerRater Jul 1, 2021

Offered a fair price for my trade. Transaction was completed in a reasonable amount of time.

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DealerRater Jul 1, 2021

Great Staff- Corey Scott was super helpful and very professional.

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DealerRater Jul 1, 2021

Corey Scott did a great job helping me find the car I was looking for and if you need help finding a car just ask for Corey

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DealerRater Jul 1, 2021

Was very helpful and understanding and worked hard to get me into another vehicle

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DealerRater Jul 1, 2021

I was able to trade in my 2018 Ram 1500 crew for a 2021 1500 crew. The service was great! If you need a vehicle ask for Corey Scott! He is excellent! I told him the type of truck I was looking for and delivered again (he found my 1st truck 😁). GREAT SERVICE, GREAT PRICE, GREAT TRUCK!

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DealerRater Jun 30, 2021

They have a friendly staff and great customer service there

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DealerRater Jun 30, 2021

This service dept is so friendly and helpful. They have serviced my jeep since the beginning of purchase. Thank you Chris for your help.

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DealerRater Jun 30, 2021

Carlos Brown was extremely helpful! I’ve been contemplating getting a new car for so long and he was extremely knowledgeable and helped me finally come to a decision. Thank you Carlos for all your help! I will continue to send my people your way!

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DealerRater Jun 30, 2021

I was referred to Hendrick and I absolutely loved my experience. The process was faster than the norm and the customer service was the best! My salesman was James and he was awesome! I’m glad to now be apart of the Hendrick family!

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DealerRater Jun 29, 2021

My salesman TJ was very cool and helpful! Will comeback for my next car

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DealerRater Jun 29, 2021

Carlos Brown was exceptional! 10/10 would recommend this dealership & him!

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DealerRater Jun 28, 2021

Great fast and friendly service. Everyone was so nice and helpful even though they was busy as all get out. Glad I took my vehicle there for my oil change. Definitely going there from now on

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DealerRater Jun 28, 2021

Matthew was amazing and so helpful! He got us exactly what we wanted and made the car buying/trade in experience so easy! If you’re looking for a car then go see Matthew!

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DealerRater Jun 26, 2021

Great place to get your car or truck repaired. They were friendly and finished my repairs quickly. I would definitely take my truck back again.

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DealerRater Jun 25, 2021

The service was excellent and well done….And it did not take long to complete

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DealerRater Jun 23, 2021

They did such a good job on my car! They called multiple times with updates on the status of my car. Everyone there is so nice and helpful!

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DealerRater Jun 23, 2021

DeAndre was the best! Thank You for the wonderful service!!

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DealerRater Jun 23, 2021

Honest. When I went Early last week, I was told that it would be 1 1/2 hours wait. I asked if I could come back the next day and it was no problem. The manager offered that they were short that day and I appreciated his honesty. Next day was a breeze.

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DealerRater Jun 22, 2021

They worked hard to get me in a truck I wanted. My situation was a complicated one, they didnt turn me down.. They kept at it and got me in a used/new to me car. Employees were very helpful and informative.

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DealerRater Jun 22, 2021

James was a real pleasure to work with. Very professional and knowledgeable. One of the best car shopping experiences I have had. Will use him again for my next purchase.

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DealerRater Jun 21, 2021

James was great no pressure salesman! Will buy again from him.

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DealerRater Jun 21, 2021

The collision center did an excellent job replacing my broken side mirror.

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DealerRater Jun 20, 2021

Great service from Deandre. I would use him again that’s for sure. He was on time for appointment and was ready to work bright and early. I was his first appointment in the morning.

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DealerRater Jun 17, 2021

The folks at Hendricks are very friendly and helpful. Great service. Can’t complain. May be a little pricy, but right now with shortages that is to be expected.

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DealerRater Jun 16, 2021

Car buying has never been an enjoyable experience, but Carlos has changed my mind! He made it seamless and stress free! The finance personnel were also great! 10/10 recommend this dealership and salesman Carlos Brown!

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DealerRater Jun 16, 2021

Carlos is such an amazing salesman. He's very charismatic, genuine, a true-to-his-word kind of individual. I feel he's made a great offer for me.

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DealerRater Jun 16, 2021

Great and easy experience with Hendrick. Matthew was extremely helpful and the communication was great! Matthew made sure to give me a call as soon as the truck was done with its initial checkup service so that I could have a first look and he made the buying process seem easy. Couldn’t ask for better service

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DealerRater Jun 16, 2021

Our experience at Hendricks was great! Matthew was very helpful and helped us find exactly what we were looking for. Very happy with the service

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DealerRater Jun 14, 2021

Salesman James Kennedy went above and beyond the typical salesmanship level of other reps I have dealt with in the past. I bought from him in sept 2020 and when I was ready to trade again I did not hesitate to call him for help. He took care of all my vehicle needs. He is a very professional sales person.

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DealerRater Jun 13, 2021

Hendricks Chevrolet in Hoover, Alabama said s a great place to purchase a car. My salesmen Matthew Bryan and Ramero Christian were awesome definitely I would refer them to anyone looking to purchase a vehicle.

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DealerRater Jun 13, 2021

This is the second time I bought a car from here. The staff is always very helpful and able to put me in the car I've been looking for!

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DealerRater Jun 12, 2021

At first I wasn’t too sure since the original salesperson was difficult but sales manager Adam made it right and got me to Kristy who was absolutely awesome.

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DealerRater Jun 12, 2021

Corey Scott was great and better the second time. I love my charger and will continue to buy from Corey. If you need a car see Corey Scott

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DealerRater Jun 12, 2021

This is my 3rd vehicle in 5 yrs from Hendricks. They can make things happen when you don't think it's possible. So friendly & helpful. I am sure my next one will come from them as well.

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DealerRater Jun 11, 2021

This was my first visit andI must say that it was awesome my salesman Matthew made my visit great!!! This was the best experience I’ve had in purchasing a car You can’t go wrong with Matthew and John!!!

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DealerRater Jun 11, 2021

This was my first visit to the Hendricks dealership. And I must say i am sorry for not going to see them sooner. I was impressed with Matthew and the General Manger as they were more than fare to me with my trade in and gave me an awesome deal on my new truck. I will spread the word Hendricks is the place to go. Thanks Matthew and thanks John you guys Rock!!!

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DealerRater Jun 10, 2021

Quick and easy! DeAndre is fantastic. He’s warm, smart, knowledgeable and HONEST throughout the process. This is the man to go see if you’re in the market for a car! Thanks again, DeAndre. My daughter is over the moon with her new ride!

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DealerRater Jun 10, 2021

DeAndre was amazing! Couldn’t have gotten someone better to help us out. He was very compliant and happy to help with whatever we needed. Would absolutely recommend him!

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DealerRater Jun 10, 2021

Great service, great price. The whole process went real smooth and quick. The selection of new and used cars is the best around. Very pleased with my purchase.

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DealerRater Jun 8, 2021

Robert was amazing! He made the process very painless. He is a great salesman and a very thorough person. I would definitely recommend Robert to all my friends and family!

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DealerRater Jun 8, 2021

We just bought a new Jeep Grand Cherokee. We definitely recommend working with Matthew Bryan as he was very helpful and great to work with. We will be calling him for any future purchases!

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DealerRater Jun 8, 2021

5 start is not enough to show how excellent my service was at Hendrick with salesman Desmond Gray. The process was quick and easy! Hendricks and Desmond Gray made car buying quick fun and easy

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DealerRater Jun 7, 2021

Good, no BS dealership. Everything was strictly business like it should be with everything presented straight and to the point. The salesman, Desmond, was great to deal with and exactly what you want in sales people, listens and tells you like it is. Have since recommended more people to this dealership and particular salesman.

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DealerRater Jun 6, 2021

I came in with my daughter looking for a low payment on a dependable car for her. Desmond was awesome, he took the time to listen to our needs. Joel the sales manager kept us in budget, and Chandler guided us through the paperwork process with ease. Thanks Hendrick Team!!!

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DealerRater Jun 6, 2021

Awesome experience with both DeAndre and the team at Hendrick Ram! DeAndre was patient and thoughtful in providing me with a vehicle that exceeded my expectations in both quality and value. I recommend that anyone looking for a new truck, or jeep for that matter to take a quick stop to Meet DeAndre and the pros at Hendrick and see how they can help you drive away in a new or quality used vehicle!

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DealerRater Jun 5, 2021

Desmond Gray at Hendrick Jeep I’m Hoover Alabama made this the easiest buying experience we’ve ever had. Definitely recommend using to anyone looking to buy.

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DealerRater Jun 5, 2021

Desmond was amazing!! He made buying a car painless!! We did not have to wait long at all. He found us a vehicle that was exactly what we were looking for. He listened to us! He is the gold standard of car sales!

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DealerRater Jun 5, 2021

DeAndre Whisnat was very professional and personable. He and Chris Cornelius listened to what I was looking for and nailed it! I cannot thank these 2 enough for my new ride!

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DealerRater Jun 4, 2021

Compared to other dealerships, repair along with oil change were timely done and handled with professionalism. I will visit in the future for all future servicing.

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DealerRater Jun 4, 2021

I love my Jeep! Desmond was very helpful and courteous through the whole process! I was coming from out of town to get it and they made sure it was there waiting for me when I got there! Thank you Desmond!

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DealerRater Jun 2, 2021

Excellent experience. Carlos was great and has gone above and beyond on working with me on the purchase of my 2nd Jeep! Finance office experience was great as well!

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DealerRater Jun 2, 2021

Staff was extremely friendly. Matthew Bryan was extremely helpful and did a lot to work with us. I would recommend this dealership if you are looking for a new car.

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DealerRater Jun 2, 2021

Matthew Bryan was amazing! He helped me so much with purchasing a vehicle. He was very knowledgeable about the vehicle I was wanting to purchase.

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DealerRater Jun 1, 2021

Although this dealership was 4 hours away, they returned calls, answered questions, and worked tirelessly to help me find exactly what I was looking for as if I lived right next door. James Kennedy was an amazing salesman!

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DealerRater Jun 1, 2021

They kept me updated on status of our vehicle..quick and reliable service.friendly.worked with our warranty to get our repairs covered.would definitely recommend

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DealerRater Jun 1, 2021

Kristi and John are the best.......... they are very familiar with the auto”s and operation and performance. We were very pleased and enjoyed working with Kristi and John.

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DealerRater Jun 1, 2021

Wish they could get me out this alitima but its a great dealership love the people And the cars they are just great to work with.

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DealerRater Jun 1, 2021

Matt Mcilveene was superior. John Porter was an asset to the deal. I’ve made three deals in a year. I am thankful for the help and professionalism.

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DealerRater Jun 1, 2021

Service was excellent from front desk all the through the process to driving away. Awesome experience!!! My salesman Corey Scott is the best!!! There was never any pressure.

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DealerRater Jun 1, 2021

We had a great experience purchasing our new Jeep Wrangler from Hendricks. Carlos was so helpful and was able to get the right deal for our budget.

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DealerRater May 31, 2021

We were really satisfied with our salesman and experience that we at Hendricks . Matthew did everything he could to get us the best deal we could get. Thanks so much Gary and Freda.

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DealerRater May 31, 2021

Lauren helped me a tremendous amount whenever I came in looking to buy. She was very knowledgeable and friendly with everything I asked about. We appreciate the time that was put into helping us so much. Thank you Lauren and Hendricks!

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DealerRater May 30, 2021

I don’t normally share reviews but I had to share how great my experience was at Hendrick. Corey Scott helped my wife and me find the perfect cars for our family and it was such a smooth process. Thanks for all your help!

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DealerRater May 30, 2021

Awesome job! I can’t really write twenty five words because writing is a tough thing for me. I have been taught to be brief!

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DealerRater May 30, 2021

Matthew Bryan was awesome! Got us the car and price we wanted. Shop at Hendrick!! It is always a pleasure shopping for cars here! A+++++

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DealerRater May 29, 2021

This was the smoothest car buying experience I have ever had with a dealership. Inquired about a WB Scat Pack challenger and the same day it was mine. They process paperwork and line things up so well that I was in and out in 15min after a four hour drive. No longer dealing with hometown dealers after this experience. James and Chris have shown to be knowledgeable and stand out in the dealer industry as being the leading example of adjusting to the new age technology while being able to reach all personalities to suit an individuals needs when buying ...

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DealerRater May 29, 2021

James worked for a long time to find a vehicle that would work for me. Everyone up to the finance manager was super great throughout the entire process.

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DealerRater May 22, 2021

Great service provider. They took good care of me and I would go there to buy another car from them. Made me feel welcome and everything went pretty fast

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