Customer Testimonials
Christian was phenomenal to work with and did not just try to push and make a sale!
Great customer service from Chris. Very friendly and got my truck in and out as soon as possible. Also notified me of a potential issue that I was not there for and is in the process of helping me get that set up for repair under warranty.
Very helpful, courteous and kind. Went above and beyond to help find the perfect vehicle
Great experience!! - Fantastic salesman who worked with us through the selection, negotiation, and financing process. Management team bent over backwards to get us what we wanted - 5 Stars!!
Brandon Davis was great from start to finish and very patient. Definitely coming back soon.
Came to look at the 2022 Jeep Grand Wagoneer and was taken care of by Brandon. He took time to go over every detail with us during the looking and buying process. His great personality, attention to detail, knowledge of the vehicles on their lot and dedication to his job makes him an outstanding asset to Hendrick Hoover. I will definitely refer him to all my family and friends. I will also be a repeat customer of his. If you are in the market for a new or used car ask for him to take care of your needs. The sales ...
Professional and personal didn't push me into something I didn't want. Ram TRX
Very good customer service and the most thoughtful service advisors! Definitely will be back soon!
Could not have asked for a better experience at a dealership everyone was so nice to me and my wife.
Kaitlyn helped me receive very efficient service on my Ram TRX and the service team did a fantastic job. Thanks Kaitlyn!
Great experience every time. Robert Hooks is friendly, knowledgeable and very helpful. He values my time and vehicle needs. I highly recommend him and the entire Hendrick staff.
Always have prompt service in their service department and the staff is very friendly and knowledgeable
I have purchased quite a few cars and this experience by far was the BEST! Thank you Robert Hooks for being so professional and for making my car buying experience quick and easy. I highly recommend Hendrick CDJR and Robert Hooks when you’re ready to purchase! ⭐️⭐️⭐️⭐️⭐️
Awesome! Very nice understood what we was looking for made sure we had something to drink! I love my truck
Quentin Watkins did a great job. He had us in and out so we could get to our granddaughters ball game.
Robert Hooks helped put me in my dream car! The process was easy and worth the drive
Great service guys I felt welcomed soon as I hit the door. Thanks for everything
Jacob and Trevor are the best! They helped us from day 1. Love them both!
Great experience. Very responsive and accommodating. They made the process very easy. Lauren and Jacob were both great.
Very quick and easy Jacob was able to get get the deal I wanted. And he went above and beyond what I expected.
I purchased a new truck through Hendrick Automotive and it was a rare experience in that it was both pleasant and easy. The sales rep was Desmond Gray and I would say if you can, work with him. He was great to work with.
10/10 service at this dealership! From walking in to closing the deal was painless.
Nice friendly service, Quentin Watkins was very helpful in purchasing my first vehicle.
I had a good experience building my Jeep Wrangler through Hendrick’s Jeep Dodge Ram dealership
Hendrick had a Jeep Wrangler unlimited in the configuration I wanted at a good price. The transaction was smooth with DeAndre Whisnant (a very personable young man) handling the test drive and the sale. The management team, as well as, finance were professional, friendly and efficient. I would and will defintely recommend the dealership to others.
The team at Hendrix truly makes the car buying experience easy and pleasant. Jacob Lee and Adam are great 👍
My wife and I had a great experience working with both DeAndre and Desmond in purchasing a new car. They were both friendly and knowledgeable, and helped to make the experience a pleasant one.
I came to this dealership by recommendation and I really feel very satisfied to have trusted them, they are very professional, attentive and above all very sincere, they have excellent communication with the client and a pleasant service
Great experience. Easy and no pressure. Desmond was my rep and did a phenomenal job.
New jeep owner! DeAndre took such good care of us and was so patient. Buying a car is such a big decision and not feeling rushed or pressured made things very easy for me. I cannot recommend him enough!
DeAndre was great made the whole process easy for a first time car buyer and was very honest and flexible
Hendrick Chrysler Dodge Jeep RAM in Hoover, Alabama is about 180 miles from my home in Georgia, but well worth the drive. They have the best inventory, and sales reps around! We traded in our 2020 RAM 1500 for a 2022 RAM 2500 in less than an hour! ANAZING! Thanks Desmond and Matthew! It was a joy doing business with you and Hendricks.
Very courteous and attentive. Service was done in a timely manner. They kept me updated thru the entire process
Great experience. Ron and Chris were very professional and made the entire sales process very smooth. The entire team at this dealership was friendly and had to be one the best experiences I’ve had at any dealership
There was no hassle to the buying process. The staff worked diligently to get me in the vehicle I wanted. Also in the price range I could afford.
Jacob was a great salesman and made the process easy! I enjoyed buying truck number two from Hendrick CDJR In Hoover!!!
I had one of the best salesman Mr. Quentin Watkins. Hendricks automotive group is awesome!
James Dyson service technician was very helpful and took the time to listen to my jeep concerns and explain what was needed to repair my vehicle. Throughout my experience mr dyson kept me updated and well informed.
Robert Hooks is awesome to work with. I highly recommend him on your next purchase of a vehicle.
Polite well organized. Friendly stall. Cordell was a great employee.attentive to my needs in a new car.
Go see Cordell and Corey at Hendrick CDJR at Hoover for a great deal! Great experience!
Robert Hooks is a joy to work with. He understands customer service and makes sure your experience is focused on make the deal you need in a timely manner. He showed me multiple vehicles in my price range and worked to find the perfect fit. Choose Robert at Hendrick Chrysler Dodge Jeep Ram for an honest, fair deal.
Easy to book appointment, good communication throughout the process, fast to complete the work when expected.
Love my new car!! Thanks Christian Goecke and everyone at Hendrick! Highly recommend car shopping here!
Rj was the kindest gentleman. He made the buying process super fast and comfortable. HIGHLY recommend talking with him!
Chirstian is awesome! I Definitely recommend her to handle all your car troubles! Professionalism with a smile at its best!
Great service , couldn’t ask for better service! If any one needs a car this is the dealership to buy from !
Very professional atmosphere. I didn't feel pressured. The dealership was able to produce the car which I desired.
Professional, friendly, willing to go above and beyond to earn your business. Ron Williams, my favorite salesman, is outstanding and patient. Chris Cornelius is a wizard and a pro, so friendly and intentional at providing great service. I wasn't looking to trade in my 2019 Ram but Ron gave me an offer I just couldn't refuse! I won't buy any future vehicles any place else! And the service department is awesome!
We had a great experience with Hendrick! Jacob and Adam helped us every step of the way and was awesome to work with! Thank you both so much for everything.
Collision center was quick and easy to deal with. Very professional. Customer oriented. Kept me updated on progress of repairs.
Hendrick Collision Hoover completed repairs on my Challenger after a collision with another vehicle. The work is impeccable. I can not find the words to say how perfect the work was performed. But was impressed me even more was the professionalism from Chad and the team at the collision department. They took care of all the insurance documents and kept me informed of everything going on the entire time. The people at Hendrick CDJR and Collision are just amazing!
Trevor was incredibly helpful and worked with us to find an awesome car at the right price. 10/10 would shop here anytime. Ask for Trevor!
Awesome to work with! Enjoyed everything about my purchase. Would highly recommend to anyone looking
I had the best experience . Everybody was helpful and very professional. My salesperson was very knowledgeable. Thanks
Friendly and professional sales team . No pressure atmosphere . I don’t think I was ready for the car market today due to pricing but we all got thru it !
I've carried my Rams and Jeep to the same two service people for 7 years now. The first person retired and then Alan took over for the past few years. I can't say enough about the professionalism and knowledgable care that he and the mechanical team provide, and always with a friendly personal touch. I will continue to have them service my vehicles with any future purchases.
I was very impressed with the way everyone was friendly and helpful. This was a good experience, but it took much to long to get everything done.
My salesman Dylan Russell found the Jeep I wanted went above and beyond the whole time I was there. Had me in and out very quickly. Financing dept was great as well.
Wonderful, friendly service. Had an amazing experience of trading my car in to get in grand Cherokee
Excellent service!! Salesman work hard for you. Very easy process. Recommend this place to every one
Very good customer service. Service writers come right out and greet you with a good attitude and a big smile.
They were able to get me in and service my vehicle quickly. They even took care of a detail issue! Thanks guys-I’ll be back!
I got here because Brady & Kilmury wouldn't honor your coupon for a oil change, I have purchased 5, vechiles from that dealership. Well, after i got to your dealership, everyone was so friendly and James Dyson was very knowledgeable about things. Also, every person I walked by that worked there, spoke to me. So, after I got home I called one of the owners at Brandy, told them about me having to go to your place for a oil change, he said to me they were not in business to loose money.I told him I belive i had ...
Go see Cordell at Hendrick for helping me out and finding me my dream vehicle!!
Hands down! The best buying experience I’ve ever had when it comes to purchasing a vehicle. BIG UPS TO “TJ” I told him what I wanted they made it happen within 20mins! Thanks a lot!!
My experience here was positive. My vehicle is fixed and the process went smoothly. James was attentive, professional, courteous, and happy to answer any questions I had. He greeted me promptly when I brought my vehicle in and kept me informed about its status. Would definitely recommend the service department here.
Tj was very helpful in the car buying process. He answered all of our questions and worked with us on the financing to get us what we needed.
Everything about the Hendrix experience was done professionally and In a timely fashion, the overall experience was great
Jacob Lee was very knowledgeable and friendly and showed me the up most respect during my purchase and never rush anything
All staff, from reception to sales, finance, and shop, were great. Everyone was attentive and responsive. Fair dealing and no gouging. Highly recommend!
Mike Farnham was great to work with, helpful, and service was fast! Definitely recommend and will be back.
Robert Hooks is amazing at helping find you the right vehicle. And doing everything to work with you on what you need.
Robert Hooks did an amazing job helping us find the right vehicle for our family. Thanks so much to everyone at Hendricks Chrysler dodge jeep ram.
Great service and selection of cars! RJ was amazing at his job and was honest with us.
Great environment, Highly recommende, the whole staff was excellent, Go see spencer gray great guy 👍🏾
Service department was great. The first time I went last year, the service guy wasn't too friendly. The young lady serving me this time was excellent. Also I didn't mention the guy DeAndre who sold me the care was great. I will be going back to trade in my car in to upgrade. It's a 2020 & has 14,000.
Van seems to be working fine. They were good about updating us and telling us the progress on the van.
This dealership has provided great service on my Jeep Grand Cherokee always and at a reasonable price!
TJ was the best sales rep that I’ve come in contact with. Great guy to talk with and get you going on a new vehicle purchase
Best Customer service I ever had since I been buying cars thanks so much I will purchase here again
Was having second service on new vehicle. Took it in Saturday morning expecting a wait. Chris had me out and gone in around an hour. Fluids, inspection and a tire rotation. I still had a morning left, great job.
Excellent experience. The team was friendly and worked with us every step of the way to get me in my new jeep!
Awesome experience with Christian. Could not be happier with how she communicated with me along the way.
Clean and very managed. The car that we were wanting was available and clean. There was activity to keep the kid busy as well. Price was good as well. Was able to negotiate the prices.
Man my sales person Q, he know how to get it done, the best in the business, my second time buying a car from him, with no money down. Y'all go holla at him.
Sales and financial people were extremely knowlegable. They made buying my car easy. Everyone was quite attentive to my needs. Although I bought a 3 year old car, it looks and runs like a new car. I suspect that if I have questions in the future they will be answered quickly.
I love going to Hendericks to get my car serviced. Chris is the best he makes sure your car is completed in a timely manner and keeps you updated throughout. Chris also let’s me know of upcoming things that will need to be done to my car so I’m in the know.
Chris Sloan at Hendrick CDJR Hoover always does a great job servicing our vehicles. Thank you!
DeAndre was very helpful and knowledgeable of the Wrangler we looked at. He was very courteous and respectful, even though we did not buy a vehicle today.
Desmond made finding the car I wanted easy and helped me get the financing I wanted ! Chandler Miller made filling out the paperwork seem easy !!
It was very family atmospheric and professional. Trevor and Corey were very nice and friendly.
Cordell was great! He assisted me from beginning to end with my trade-in and purchase!
Very knowledgeable, extremely helpful, and exceptionally quick and efficient. Made the entire process extremely easy and stress free.
We purchased a pre-owned Expedition from Desmond at Hendrick CDJR. It was an easy process from beginning to end. We had spoke over the phone before heading to the dealership. Upon arrival the vehicle had already been detailed & filled with gas. The entire staff was friendly. Special thanks to Desmond & Chris in finance
Had a great experience and Desmond was very helpful with the entire process. Everyone was extremely nice!
This dealership is fantastic! They definitely work with you to help with your needs and wants and the sales advisor RJ was very patient and thoughtful as he helped my family and I through the process!
They made the car-buying experience awesome and less stressful. All my questions were answered thoroughly answered so I could make an informed decision.
DeAndre was fantastic. He knew the inventory and specifications of each vehicle and matched us with exactly what we wanted. No pressure, just knowledgeable and respectful of our budget and time.
We worked with salesman, James C. He was knowledgeable and friendly to work with. He made the buying process simple, and made us feel at ease. We recommend him for anyone looking to buy a car, and will definitely come back to see him for our next purchase. Thanks again, James!
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